Apple Mac

Apple Music Playlists gone from iPhone

applemusicpicApple Music is AWESOME!

Love it!

My generation is swimming in bewilderment of music wonder. Thank you Apple and artists.

Sadly things don’t always, just work…

My Apple Music playlists disappeared from all my idevices. After some frustration and failed attempts I descovered that:

pic1bluetoothTo make Apple Music Playlists re-appear:

On the iDevice in Settings.

Scroll down till you see Music

Click on Music and scroll down till you see iCloud Music Library.

Click ON

YAY! I have my music back!

When I click on Playlists in Apple Music I can again see all my playlists.

I hasten to add that all was working fine and then POOF! suddenly there was no Apple Music playlists.

So if that happens to you go and check the iCloud Music Library setting on your idevice.


Bluetooth not available

bluetooth-not-available-menu-macThanks Apple!

When I had no Apple mouse connection was the first I experienced the problem.

Bluetooth was simply not behaving as expected as I could not connect to any devices. I tried a restart.

After the restart Bluetooth not available was the only item under the Bluetooth icon in the top menu bar.

Thank you Google and

Using this technique I deleted both the lock file and the Bluetooth prefs in the root Library folder.

The trick and the reason for writing this post to point out how important the SHUT DOWN step is in the described procedure!

I had followed the steps but merely did a restart assuming that would be sufficient. WRONG!

The Mac needs to be SHUT DOWN and left switched off for a few minutes before powering it back on.

This sorted my Bluetooth not available. (MacBook Pro 13″ 2011)

Oddly, a few days later, my wife had exactly the same issue, resolved in the same fashion. (MacBook Pro Retina 13″ 2015)

As an Apple Mac freelance technician I expect to encounter more of this in the future then…

update to follow…


Get rid of MacKeeper

MacKeeper is clearly identified as Malware. There is no good to be had.

As a Mac technician I have had enough of this abomination on our untarnished Mac operating system. Enough of ridding client after client of this menace.


Don’t download or install MacKeeper!

If you find its nasty existence on any Mac. (Look for the racing driver in helmet icon in the top right of the screen to identify it.)

Follow the excellent instruction of

My article is not to rehash what they so nicely outline but to help with 1 or 2 points that could assist in ridding us of this demon.

Useful tips:

Don’t bother with the manual method of removal.

Scroll down the page and click on the link to download FastTasks 2 (for OS X 10.9 or later) or DetectX (for earlier versions of OS X)

Don’t skip the additional steps after clearing files with the above apps: In Safari, Reset ALL. Run Keychain app and search for “zeobit” and “MacKeeper” delete any Keychain entries for those.

Use the FastTask 2 Menu and select Show Hidden Files. YAY! no UNIX. That will get you to the mean .34788453 or similar hidden file that MacKeeper creates.

NEVER allow the MacKeeper uninstall app to complete! It might launch itself while you are moving it’s files to the Trash. You may need to hold down the power button of your Mac to Force shutdown rather than complete the uninstall process provided by MacKeeper. On restart you should be able to empty Trash without the uninstaller auto launching. The MacKeeper Uninstaller actually installs many more problems.

Run the Uninstaller for either of the apps used to clear the infection. They are not needed after the job is done.

Educate the Mac user so they do not re-install MacKeeper in the future!




iPhone multilingualism

If you have an iPhone and type in a language other than the main language setup on the phone, you can ad keyboards to type in that language. This will make auto type work correctly in that language as you typAUTO CORRECT DISASTERSe.


– On your iPhone got to General settings.

– In General Settings click Keyboard

– In the Keyboard options list you will find an option to ad a keyboard.

– Ad the keyboard/s of the additional language/s you type in.

When you type on the iPhone keyboard note the little globe icon on the bottom left.

– Click and hold the little globe icon to select the language that you want to type in.

Presto! auto type is tamed.


How to backup and file your Cloud based mail:

It’s common practice to have IMAP, iCloud, GoogleMAIL etc email addresses. Many people store and file all their mail in one or many of these Cloud based mail systems.
If/When these accounts are hacked the criminal will not only attempt his extortion tricks on your address book contacts, they might delete all your mail.
Did you get that?
If your account is hacked you could loose all your email if the only copy is Cloud based.

FIX: (Only Apple Mail covered although the same technique can be used by most email applications)

Assuming you have Apple Mail setup with your Cloud based accounts.
Launch Apple Mail.
In the Menu at the top of the screen use the Mailbox Menu and select New Mailbox. New Mailbox option is ½ way down this list.
See Pic below:

A new floating window will appear.

See Pic below:







Ensure that the Location says On My Mac. You might have to click on the drop down menu to select On My Mac if it is not already selected.

Type in your new mailbox name and click OK.

You will see your new mailbox appear in the left column of Apple Mail.

See Pic below:









You can now HOLD DOWN THE ALT KEY and click and drag from your Cloud based mail accounts into this folder structure.

This makes a copy of the dragged mail locally On Your Mac ☺

Mail stored in the On My Mac section of Apple mail cannot be deleted if your online mail accounts are hacked.

You should have a Time Machine backup of your Mac. As your mail is now filed On Your Mac, it will be part of the Time Machine backup.


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